MALAMA-AINA
Stay in the heart of Historic Hilo Town and Explore East Hawaii's Nearby Attractions 
Thursday, September 18, 2014  Search

 

ROOMS AND RATES

HILO ATTRACTIONS 

RESERVATIONS

REVIEWS

POLICIES/CONTACT

MAP

THE BIG ISLAND EXPERIENCE

Stay a few days in Hilo at the Hilo Bay Hale and a few days in Pahoa at the Jungle Farmhouse and experience two unique locations for a unforgettable Big Island Experience!

Click here to go to the Jungle Farmhouse website for more details.

FLY DIRECT TO HILO! DAILY FLIGHTS FROM LOS ANGELES

GO TO:  travel.united.com

Click here for volcano updates and current news.

 

 

 

Contact Us  

Matthew Potts
Reservations/Manager
hilobayhale@gmail.com
(800) 745-5049

Danny Miller
Owner
(808) 640-1113 
hilobayhale@gmail.com

Looking for more places to stay? Check out this link to the Jungle Farmhouse, a great 3 Bedroom vacation rental in beautiful Puna for just $139 per night:

The Jungle Farmhouse in Pahoa

 

Making Reservations  

Making a reservation is instant and easy! If you have a question please EMAIL us or call us: 800-745-5049 Our office is open from 7am to 11pm daily. (Remember, we are on Hawaii Standard Time.)

Follow these simple steps  
  1. CHECK AVAILABILITY 
    The links below will take you to our WEBERVATIONS site where you can instantly check availability and fill out a reservation request.    click here
  2. SEND YOUR RESERVATION REQUEST 
    After you have confirmed availability, use the links above to fill out your reservation request. Only send a reservation request if you are ready to book your room and pay or mail a deposit within 48hrs. A reservation request must be sent for each room you are reserving.
    Special rates and discounts will not be reflected on the Webervation site. Only regular nightly rates are shown.  We also offer seasonal special. (Shown in the box to the left). EMAIL or Call us about our monthly/weekly rates.
  3. PAY YOUR DEPOSIT
    We require a deposit equal to $25 per night reserved. This will guarantee your reservation.
    Use the "BUY NOW" Button below and use any major credit card to pay your deposit.
    OR please EMAIL us within 48 hrs to let us know you are mailing a check. money order or travelers check for your deposit. Make checks payable to Danny Miller and mail to 301 Ponahawai St. Hilo, Hawaii 96720.
  4. PAY YOUR BALANCE
    The Balance is due prior to or upon arrival by cash, check, credit card, money order or travelers check. You will receive an email showing the balance due. Use the "BUY NOW" Button below and use any major credit card to pay your balance prior to or when you arrive.
Pay for your Reservations  
Requested Rooms:
Check-in Date:
Total Payment/Deposit:

We Accept:
 Master Card American Express Discober Network

Punalu’u Photos By Peter Anderson
Cancellations  

Deposits are refundable if you notify us 30 days prior to your reservation for stays of four nights or less and for longer stays, you must notify us 90 days in advance to receive a refund of your deposit. (A $25 cancellation fee, plus all credit card processing fees will be deducted.) There is no charge to extend your reservation or  to re-schedule your reservation for the equal amount of nights at the same location. If you are unable to notify us within the required 30 to 90 day period, you can use your deposit as a credit in the future at the same location or if we can re-book your room(s) we will refund your deposit less the $25 cancellation fee and all credit card processing fees. Cancellations made on the day of check in are subject to full rate of stay plus taxes.